UniBet Privacy Policy

At UniBet Online Casino, we respect your privacy and are fully committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store and safeguard your information when you register an account, use the UniBet app, place a bet or play in our UniBet live casino. By creating a UniBet login and using our services, you agree to the practices described below.

Who We Are

UniBet Online Casino is operated by Optdeck Service Limited, a company registered in Malta under number C 96335, with its registered office at Level 6 - The Centre, Tigne Point, Sliema TPO 0001, Malta. We are part of FDJ United, and Kindred Group Plc is named as the group under which data sharing and transfers of account rights take place. We hold a Netherlands Kansspelautoriteit remote gambling licence, number 1730/01.267.175, and our services are governed by Dutch law, with the Netherlands as the place of agreement.

Information We Collect

When you register a uni bet account or use casino UniBet services, we collect a range of personal information necessary to verify your identity, process payments and comply with our licensing obligations.

• We gather registration details such as your name, date of birth, address, email and phone number when you create your unibet casino account
• We collect financial information, including deposit and withdrawal history, payment method details and your verified counter-account used for bank transfers
• We track your gaming activity, including bets placed, slots played, live casino sessions and poker hands, to manage your account responsibly
• We record technical data such as IP address, device type, browser information and login timestamps whenever you access unibet login through our website or unibet app
• We store communication records from live chat, email and telephone support to improve our customer service

How We Use Your Information

We use the information we collect to operate UniBet Online Casino safely and in compliance with Dutch gambling regulations. Our purposes include verifying your age and identity, processing deposits and withdrawals, applying mandatory session, deposit and balance limits, detecting fraud and preventing money laundering, and delivering promotions such as your unibet welcome bonus or unibet bonus code offers. We also use your data to personalise the games and features we display to you, including recommendations across unibet slots, unibet poker and our unibet live casino tables.

Marketing Communications

With your consent, we may send you information about new promotions, a unibet promo code, tournament announcements or updates regarding our unibet casino bonus offers. You can withdraw this consent at any time through your account settings or by contacting our support team.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and within the UniBet app to remember your preferences, keep you securely logged in, and analyse how you use casino UniBet services. Cookies also help us measure the performance of our unibet online casino platform and improve navigation across desktop, mobile, iOS and Android versions. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our unibet mobil casino experience.

How We Share Your Data

We do not sell your personal information. However, we may share your data with trusted third parties where necessary to operate our services.

• We share data with payment providers such as iDEAL, Trustly, PayPal and card processors to complete deposits and withdrawals
• We share information with game providers, including our sportsbook supplier Kambi Malta Ltd, virtual sports provider Sportradar AG, and poker and bingo provider Relax Gaming Limited
• We may transfer account rights and related data within our corporate group, including to Kindred Group Plc, as part of our ownership structure
• We disclose information to regulatory authorities, including the Kansspelautoriteit, when required by law
• We work with fraud prevention and anti-money laundering services to protect your account and our platform

Data Security

We apply industry-standard technical and organisational measures to protect the personal data you provide to us. Our systems use encryption, secure servers and restricted access controls to prevent unauthorised access to your unibet casino account. While we take every reasonable step to secure your information, no method of transmission over the internet is entirely risk-free, and we encourage you to use a strong password for your uni bet login and to never share your credentials with others.

Data Retention

We retain your personal data for as long as your account remains active and for a period afterwards as required by Dutch gambling regulations and anti-money laundering obligations. If your account with UniBet Online Casino remains unused for twelve months, we may apply a monthly administration fee after providing thirty days' notice, and any fees charged will be refunded if you reactivate your account within three months. Once retention periods expire, we securely delete or anonymise your data.

Your Rights

As a player at UniBet Online Casino, you have rights over your personal data under applicable data protection law.

• You have the right to access the personal information we hold about you
• You have the right to request correction of inaccurate or incomplete data
• You have the right to request deletion of your data, subject to our legal and regulatory obligations
• You have the right to object to or restrict certain processing of your information
• You have the right to withdraw consent for marketing communications at any time
• You have the right to lodge a complaint with the relevant data protection authority

Account Access and the UniBet App

Whether you use unibet login on our website or access your account through the unibet app, we apply the same privacy standards to protect your data. We collect device and location information when you use our unibet casino app to help maintain account security and ensure the services displayed comply with the licensing requirements applicable to your region. Players outside our supported markets, including many of the restricted territories listed in our terms, cannot register or maintain an active uni bet casino account.

Age Restrictions and Responsible Data Use

Our services, including all welcome bonus unibet offers, are available only to players aged twenty-four and over. We use the personal data we collect to enforce this age requirement and to apply responsible gambling tools such as deposit, session and balance limits, which are mandatory for every account holder.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We will notify you of material changes through our website or by email, and we encourage you to review this page periodically to stay informed about how we protect your data at UniBet Online Casino.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact our support team through live chat, telephone or our Help Centre, available twenty-four hours a day. We are here to address any concerns you may have about your privacy while playing at UniBet Online Casino.