Responsible Gaming at UniBet

At UniBet Casino, we believe that gambling should always remain an enjoyable form of entertainment, never a source of harm. We are committed to promoting safer gambling across every product we offer, from sports betting and Unibet slots to live casino, poker and bingo. Whether you access your account through Unibet login on desktop or open the Unibet app on your phone, we place player protection at the centre of the experience we provide. Our Uni Bet Casino platform is licensed by the Netherlands Kansspelautoriteit under licence number 1730/01.267.175, granted on 7 June 2022, and Dutch law governs the way we operate and the way we protect you.

Our Commitment to Safer Gambling

We at UniBet recognise that for a small number of players, gambling can become problematic, and we take our responsibility seriously in helping you stay in control. Our Uni Bet team continuously monitors play patterns, offers self-assessment tools, and works with independent organisations to identify warning signs early. We design every feature of our unibet casino online experience, including our welcome bonus offers and ongoing promotions, with player wellbeing in mind rather than encouraging excessive play.

We require every player to set mandatory session, deposit and balance limits at registration.
We pay out automatically any balance exceeding your chosen balance limit directly to your verified counter-account.
We apply a seven-day delay before any increase to a limit takes effect, while decreases apply immediately.
We may, at our own discretion, impose additional deposit limits linked to your average disposable income.

Tools Available Through Your Unibet Login

Once you complete your UniBet Casino login, you gain access to a full suite of account controls designed to keep your play within comfortable boundaries. Our UniBet app mirrors these tools on mobile, so whether you play on unibet casino app for Android or iOS, or through your browser, the same safeguards travel with you. We give you the ability to set deposit limits, wagering limits, loss limits and time-out periods that suit your personal circumstances, and we never make these limits optional extras hidden away in fine print.

Deposit limits - restrict how much you can add to your account daily, weekly or monthly.
Session limits - control how long you remain logged in during a single visit.
Reality checks - reminders that appear during play to show elapsed time and net results.
Temporary time-outs - short breaks ranging from 24 hours to several weeks.

Self-Exclusion and the CRUKS Register

We fully participate in CRUKS, the national self-exclusion register operated by the Dutch gambling regulator. If you feel that you need to step away from gambling entirely, we will support your decision to register with CRUKS, which blocks your access not only to our unibet casino but to every licensed operator in the Netherlands. Our Uni Bet support team can guide you through this process, and we never attempt to persuade a self-excluded player to return before their exclusion period has ended. Longer-term self-exclusion through us directly is also available, and once confirmed, we close the relevant account features immediately and irreversibly for the chosen duration.

Age Verification and Eligibility

We verify the identity and age of every player before allowing full access to our services, and we do not permit anyone under the legal gambling age to hold an account with us. In addition, our welcome bonus offers across sport, casino, live casino, bingo and poker are reserved exclusively for players aged 24 and over, a standard we apply consistently across every promotion we run. We limit each player, household, IP address, device, card and email address to a single bonus per offer, helping us prevent bonus misuse that could otherwise encourage unhealthy gambling habits.

Recognising the Signs of Problem Gambling

We encourage every player to reflect honestly on their own gambling behaviour, because early recognition is the most effective form of prevention. Chasing losses, gambling beyond what you can afford, hiding the extent of your play from family, or feeling anxious when you cannot access unibet casino online are all signals worth taking seriously. Our Uni Bet platform includes self-assessment questionnaires that help you evaluate your own play, and we always make support resources visible rather than buried within menus.

Increasing bets or deposits to chase previous losses
Neglecting work, relationships or responsibilities because of gambling
Borrowing money or using funds intended for essentials to gamble
Feeling restless, irritable or anxious when trying to reduce play

Support Organisations We Work With

We partner with recognised national and international organisations that specialise in gambling harm prevention and treatment. Through our UniBet responsible gaming pages, we provide direct links and contact details for these services, and our customer support team, available 24 hours a day via live chat, e-mail, telephone and our Help Centre, can connect you with them at any time. We never charge for accessing these resources, and we treat every enquiry with complete confidentiality.

Kansspelautoriteit - the Dutch regulator overseeing licensed gambling and CRUKS
Independent addiction helplines specialising in gambling-related harm
Local counselling services that can offer ongoing, face-to-face support

Responsible Marketing and Bonus Practices

We design our unibet bonus code offers, promo codes and ongoing tournaments to be transparent, time-limited and free of pressure tactics. We never grant bonuses on request outside pre-planned campaigns, and any bonus balance falling below €0.10 is automatically closed and converted to withdrawable cash. If you choose to cancel a bonus before its conditions are met, we void it entirely rather than allowing partial credit, ensuring that promotional play never becomes a source of confusion or compulsion. Our advertising, whether for a UniBet Casino welcome bonus or a seasonal tournament, always includes clear terms and age restrictions.

Reaching Out for Help

If you are worried about your own gambling, or about someone close to you, we want to hear from you. Our support channels remain open around the clock, and our team is trained to respond to these conversations with patience and without judgement. Whether you reach us after logging into your account or before you have even completed Unibet login for the first time, we will listen, explain the tools available, and help you take the next step, whether that means setting a limit, taking a break, or registering for full self-exclusion through CRUKS. Gambling should stay enjoyable, and we remain committed to making sure it does.

Content updated: August 26, 2026