UniBet Terms and Conditions

Welcome to UniBet. These Terms and Conditions govern your use of our website, our mobile applications and every product we offer, including our sportsbook, casino, live casino, poker and bingo. By registering an account with us, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

Our casino is operated by Optdeck Service Limited, a company registered in Malta under number C 96335, with its registered office at Level 6 - The Centre, Tigne Point, Sliema TPO 0001, Malta. We are part of FDJ United, and Kindred Group Plc is named as the group under which data sharing and account rights transfers may take place. We hold a Netherlands Kansspelautoriteit remote gambling licence, number 1730/01.267.175, granted on 7 June 2022. These Terms and Conditions are governed by Dutch law, and the Netherlands is considered the place of agreement between you and us.

Eligibility to Use UniBet Casino

To create an account with us, you must be at least 18 years old, or 24 years old where our promotions specify a higher age requirement. We only accept players who are legally permitted to gamble under the laws of their country of residence. Our services are intended for players in the Netherlands, and we also operate market-specific sites for Australia, Belgium, Denmark, Estonia, Finland, France & Monaco, Ireland, Malta, Romania, Sweden and the UK, each selectable through our country switch. We do not accept registrations from a long list of restricted territories, and we reserve the right to verify your location and identity at any time.

Account Registration

• You must provide accurate, current and complete information when you complete UniBet login registration
• You may hold only one active account with us at any time
• We require identity verification before we process your first withdrawal
• You are responsible for keeping your uni bet login credentials confidential

If you forget your details, you can always recover your uni bet app login through our Help Centre, available to you 24 hours a day via live chat, e-mail and telephone.

Deposits, Withdrawals and Limits

We accept deposits through iDEAL, WERO, Visa, Visa Electron, Mastercard, Trustly, Brite, PayPal and paysafecard, with a minimum deposit of €10. Deposits are credited to your account instantly. When you wish to withdraw funds, we require a minimum withdrawal of €10, and we process withdrawals exclusively by bank transfer to a single verified counter-account held in your own name. We cannot accept a credit card as a counter-account, and you may hold only one at a time; if you need to change it, we will require you to complete re-verification first.

We require every player to set mandatory session, deposit and balance limits at registration. If your balance rises above the limit you have chosen, we pay the excess out to your counter-account without delay. Any increase you request to a limit takes effect after seven days, while decreases apply immediately. We may also impose an additional deposit limit linked to your average disposable income, and we reserve the right to lower your limits at our own discretion. Depending on the withdrawal method used, whether it is your first cashout, and the payment method involved, pending times typically range from one to five days.

Our Games and Software Providers

Our casino online UniBet platform features over 2,000 slots, alongside classic table games, progressive jackpots, a dedicated 98% RTP category and exclusive titles found nowhere else. Our live casino includes 40 live roulette games, more than 200 live blackjack tables, over 40 live baccarat games and 7 poker variants, streamed with both Dutch-speaking and English-speaking dealers, VIP tables and Salon Privé. We work with Evolution Gaming, Pragmatic Play and Stakelogic Live for our live offering, while our sportsbook is supplied by Kambi Malta Ltd, virtual sports by Sportradar AG, and poker and bingo by Relax Gaming Limited.

Our Hot Drops Jackpot feature is available on thousands of slots and automatically enters you into four progressive jackpots, including our Grand Jackpot, which can reach up to €1.1 million. We also run bingo progressive jackpots, exclusive UniBet jackpot slots, and daily HexaPro poker jackpots paying multipliers of 100x to 1,000x between 15:00 and 22:00.

Bonuses and Promotions

When you join us, you can choose one welcome bonus per product. Our sportsbook welcome offer rewards a first €10 wager with €50 in free bets. Our casino welcome bonus gives you €50 in free spins after a €25 stake, delivered as 125 spins on the Dutch Flip slot. Our live casino bonus offers up to €50 in bonus credits, and our bingo and poker welcome bonuses include HexaBingo tickets, bingo vouchers and HexaPro tickets. We do not use bonus codes; every unibet bonus appears directly in your account and must be activated manually before play begins, or it will be forfeited.

We limit bonus eligibility to one bonus per player, IP address, computer, household, address, phone number, payment card and e-mail address, unless an offer states otherwise. All welcome bonuses on our site are restricted to players aged 24 and over. We also run ongoing promotions such as our Combo Booster, Uniboosts, 2 UP, Golden Exchange, casino tournaments with prize pools up to €10,000, Drops & Wins campaigns, weekly bingo tournaments and poker series including the UniBet Open. We never grant bonuses on request; all offers are part of pre-planned campaigns. A bonus balance below €0.10 is automatically closed and moved to cash, and cancelling a bonus before its conditions are met voids it entirely.

Account Inactivity

If we notice that your account has remained unused for 12 months, we will apply a monthly administration fee after giving you 30 days' notice. Should you reactivate your account within three months, we will refund any fees charged during that period.

Responsible Gambling

We are committed to promoting safer gambling. We require every player to set deposit, session and balance limits, and we offer self-exclusion tools, reality checks and links to independent support organisations. If you feel your gambling is becoming a concern, we encourage you to contact our support team, who are available 24/7 through live chat.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements or business practices. We will notify you of material changes through our website or by e-mail, and your continued use of our services after such changes constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, our bonus policies, or how our casino operates, our support team is available around the clock through live chat, telephone and our Help Centre. We are here to help you enjoy a fair, secure and responsible gaming experience with us.